Policies for the Ocean Inn at Manzanita
Our staff do not live onsite, therefore our winter office hours are 9:00 am – 5:30 pm everyday.
Summer office hours are 9:00 am – 6:00 pm everyday.
You may call toll free 866-368-7701 or 503-368-7701 for questions, late check-ins or to make arrangements with the staff to secure your room keys.
September through June – Two night minimum all units.
The following policies have been adopted due to the difficulties that cancellations and changes to bookings on short notice present to us as small independent hotel owners. We do not intentionally “over-book” our rooms to keep them filled, and rely on our customers’ reservations. For purposes of these policies, “cancellation” means the cancellation of a customer’s entire reserved time at the hotel; and “shortening of stay,” means the reduction of the time a customer has reserved time at the hotel while still retaining some reserved time at the hotel.
- Cancellations made 21 days or more before a stay will result in a refund of a customer deposit less a $20.00 processing fee.
- Cancellations made less than 21 days, but 7 days or more before a stay will result in a refund of a customer deposit, less a $20.00 processing fee, but only if the hotel can re-book the cancelled day(s) with a new customer. If the hotel cannot re-book the day(s) then the customer deposit will be forfeited to the hotel.
- Cancellations made less than 7 days before a stay will result in no refund of a deposit, and the customer will be charged for the total number of days of the original reservation.
- Shortening of stays made more than 21 days prior to a stay will result in the imposition of a $20.00 processing fees. Shortening of days made 21 days or less prior to a stay cannot be accommodated, and the customer will be charged the total number of days of the original reservation. (Weekly reservations during July and August may not be shortened.)
Full payment is due 2 weeks prior to arrival.